Help Center

Find fast answers to your OptiDraft questions.

Browse guides, troubleshoot common issues, and learn how to get the most out of OptiDraft’s SEO article generator and bulk workflows.

Need a human?

Reach support in a few different ways.

WhatsApp support

+44 945154125

Tap to open WhatsApp — best for quick questions.

Message

Telegram

@optidraft

Join us on Telegram for announcements and Q&A.

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Email support

support@optidraft.com

Best for detailed questions, billing, or account issues.

Contact form

Typical response time: within 24 hours on weekdays. For outages or urgent access issues, WhatsApp or Telegram will usually get the fastest response.

Using the article & bulk generators

Deep dive into keyword fields, AI models, content controls, and bulk workflows.

Model, size & credit usage

How your AI model choice, article length, and optional modules (images, web research, YouTube, etc.) affect credit usage.

Open generator →

NLP keywords, FAQ & structure

Tips on getting clean outlines, strong semantic coverage, and useful FAQ sections without over-optimizing.

Read best practices →

Bulk generator workflow

Recommended process for feeding in multiple keywords, managing batches, and editing drafts before publishing.

Bulk workflow guide →

When something goes wrong

Troubleshooting errors, incomplete outputs, or performance issues with the generator.

Contact support →

Billing, credits & plans

Understand how OptiDraft’s pricing and usage works so you can budget confidently.

How credit quotas and resets work

Learn when your monthly or yearly quotas reset, and how usage is tracked across articles.

View plans & quotas →

Upgrading, downgrading, and refunds

How to change your plan, what happens mid-cycle, and refund policy details.

Ask billing →

Account & security

Keep your OptiDraft account secure and your team organized.

Login, password & 2FA

Using two-factor authentication, securing your login, and what to do if you’re locked out.

Go to settings →

Data, exports & account deletion

How to request data exports and submit account deletion or deactivation requests.

Manage account →

Still can’t find what you’re looking for?

Tell us what you’re working on, what’s blocking you, and how you’d like OptiDraft to help. We’ll point you to the right feature, guide, or workaround.